Prime Custom Food Trailers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information when you interact with our website or services:

-Name

-Phone number

-Email address

-Any information submitted through forms or chat

How We Use Your Information

We use your information to:

-Respond to inquiries

-Provide customer support

-Send updates related to your request

-Improve our services

SMS Communications

Prime Custom Food Trailers may communicate with customers via SMS text messages regarding inquiries, quotes, appointments, project updates, scheduling, and customer support.

Users opt in to receive SMS messages by checking an unchecked consent checkbox and submitting a contact form or chat on our website. The checkbox is not pre-selected.

SMS messages are sent only in response to user inquiries and for customer service purposes.

Message frequency varies based on customer interaction.

Message and data rates may apply.

Consent is not a condition of purchase.

Users can reply STOP at any time to opt out of SMS communications or HELP for assistance.

Sharing of Information

We do not sell, rent, or share your personal information, mobile phone number, or SMS content information with third parties for marketing purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to access, update, or delete your personal information by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies are small data files stored on your device when you visit our website.

We may use cookies for purposes such as:

-Understanding how visitors interact with our website

-Improving website performance and functionality

-Supporting analytics tools such as Google Analytics

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

We do not use cookies or tracking technologies to collect personal information for marketing or advertising purposes.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
📧Email: primecustomfoodtrailers@gmail.com
📞 Phone: 832-572-1333